Business Process Outsourcing

Purpose of Outsourcing:

We provide our clients with superb levels of visibility and control to mitigate risk. We aim well beyond simply reproducing a client's internal business processes externally. We work with our clients to upgrade their overall efficiency and effectiveness. This ability is not only to execute, but also to transform and enhance complex business processes, which sets us apart from anyone in the competitive world.

InTouch Technologies offers BPO services to its worldwide customers. InTouch focuses its services to clients in areas that are IT, non-core and critical business processes. We provide value addition through our BPO services by carrying out detailed study and analysis of how the current processes could be improved and suggest them to increase in efficiency by removing the duplicate ones.

First, we build a relationship with you. In order to make a recommendation, we need to understand your business, objectives, vision and history. Next, we conduct a high level survey of your application portfolios. We look at how the applications function, their general state of the application. With this kind of information we can divide some application groups based on the criteria. Lastly we issue a report, delivered in a presentation format, in person with our research and recommendation. We further define the steps, which include a pricing proposal for outsourcing services.

What We Do Better Than Anyone Else:

InTouch will help you streamline your operations and reduce the costs, move the fixed costs to variable costs, strengthen your position and maximize profitability.

BPO is increasingly popular for medium-sized organizations because it:

• Allows you to focus on your core business.
• Supplements your existing IT resources.
• Helps you migrate to upcoming technologies and strengthen the Ongoing use of those technologies.
• Allows you to make changes to your business.
• Improves your IT service levels.
• Helps you to develop custom applications faster.

We work from a 100% offshore model & design, delivering BPO services at a guaranteed 30 to 40 percent savings

Specific areas suitable for BPO include:

• Call Center Activity.
• Emails and system administration tasks.
• Business tasks (data entry, medical transcription, credit card app processing).
• Non-business systems (Content development, engineering design).
• HR administration.
• IT-enabled services for all back-office functions